Microsoft Teams has Stopped Working on Windows 10? Here’s How to Fix it

 Microsoft Teams is one of the best and popular chat-based collaboration platforms worldwide. It enables you to partake in online meetings, video calling, document sharing, business communications, and has many more features to help your daily life. But according to some users, they are unable to use this app on Windows 10. When they launch the application, it stops working.  If Teams is not working on your device, then do not panic. Follow the solutions mentioned below.

Remove Microsoft Teams Cache

You should delete Microsoft Teams cache by following these steps provided below:

1. First, reach the taskbar, and right-click on it, then choose the Task Manager through the list.
2. Then find MS Teams in the section of Processes and right-click on it.
3. Now choose the End Task option.
4. You should select the Windows icon to launch the Search section.
5. Once it opens, input File Explorer in it and hit the OK button to launch the File Explorer.
6. Later, copy this location inside the URL bar, then hit the Enter key: %AppData%\Microsoft\teams\cache
7. You have to choose each file by holding the ‘Ctrl + A’ keys simultaneously and permanently remove every file inside the folder by hitting the ‘Shift + Del’ keys.
8. Now, click on the Yes button to verify the deletion procedure.
9. Then redo the instruction from 3 to 6 individually for these location addresses:
10. %AppData%\Microsoft\teams\blob_storage
11. %AppData%\Microsoft\teams\databases
12. %AppData%\Microsoft\teams\application cache\cache
13. %AppData%\Microsoft\teams\Indexeddb
14. %AppData%\Microsoft\teams\Local Storage
15. %AppData%\Microsoft\teams\tmp
16. %AppData%\Microsoft\teams\gpucache
17. %LocalAppData%\Google\Chrome\User Data\Default\Cache
18. %LocalAppData%\Google\Chrome\User Data\Default\Web Data
19. %LocalAppData%\Google\Chrome\User Data\Default\Cookies

Uninstall and Reinstall Microsoft Teams

1. Firstly, go to the icon of MS Teams and right-click on it, then click on the Quit option to shut it.
2. Then reach the Windows icon, and right-click on it, and choose the Control Panel option.
3. You should click on the section of ‘Uninstall a program.’ It will launch an installed programs list on the system.
4. Thereafter, choose MS Teams through the installed programs list and click on the Uninstall button.
5. Now, hit the Windows and R hotkeys simultaneously to invoke the Run prompt.
6. Later, input ‘%appdata%’ in it and select the OK button to launch the AppData hidden folder.
7. You should launch the folder of Microsoft, and right-click on the folder of Teams, then choose the Delete button.
8. Shut each screen and once again launch the Run box by following the above-mentioned steps. Now, insert ‘ %Programdata%’ in it, then hit the Enter key to open the hidden ProgramData folder.
9. Now, redo instruction 6.

Finally, download the new upgraded copy of MS Teams desktop setup through the Microsoft Teams official site and install it.

Diva Williams is a creative person who has been writing blogs and articles about cybersecurity. She writes about the latest updates regarding Webroot  and how it can improve the work experience of users. She articles have been published in many popular e-magazines, blogs, and webroot.com/safe websites.

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