Getting the “Playback Failure” message on your device screen while streaming Hulu? Don’t worry; you aren’t the only seeing that irritating message. There are many users running into the same trouble. This issue is mostly observed in streaming devices like Fire TV and Roku, smart TVs like LG and others, as well as in PlayStation and Xbox consoles.
The causes of the error can be easily identified and solved quickly. You need to identify the reason for the problem as well as solve it too. Here is how to troubleshoot the Hulu playback failure issue on any devices.
Why the Hulu playback failure issues arise?
Though there could be different causes for the trouble to arise, depending on the device and specifications, but some of them are the possible reasons such as Hulu application unable to connect to the servers, Hulu servers are not responding, device software, and home network. If the problem is from Hulu itself, then you can’t do anything except telling them the issue you’re facing and waiting for it to get resolved.
In case the Hulu is running fine in other devices, then the problem is from your side. It may be in your device, network, or applications; here are several fixes that you should try in your device.
· Check the internet connection and speed
· Restart the Hulu application
· Turn off and on your device and network equipment
· Try using a wired connection
· Remove other connected devices from the network
Try these fixes one by one in your device until the Hulu playback failure issue is fixed.
Check the internet connection and speed
Before doing anything to your device and settings, make sure that you have a working internet connection, and the speed is sufficient for streaming. You can open another application or streaming service to test your internet speed as well as check online. Low internet speed cause Hulu videos to buffer, stutter, or not play. Your internet speed must be more than 3.0Mbps to play regular Hulu videos. And, at least 8.0Mbps to watch Hulu Live TV.
Restart the Hulu application
Maybe your Hulu application isn’t working properly, try restarting it. Start by closing the Hulu application fully in your device. Make sure to close it from the background, also close other running programs. Wait for a minute and then only open the Hulu application. Now, check if it troubleshoots Hulu playback failure issue in your device. If it does not, then try out the next fixes.
Turn off and on your device and network equipment
You should now refresh your devices by doing a soft reset. First, shutdown the device you’re using for watching Hulu videos. After that, unplug it from the power and other sources. Do the same thing with your network device. Leave both the devices unplugged for a few minutes, then plug your devices back and turn them on. Now, start the Hulu application and see if the Hulu playback failure issue persists.
Try using a wired connection
Ensure that your device has a strong network by switching to the wired connection. Disconnect your streaming device from the wireless network connection and use an ethernet cable to connect directly to your modem or router. After switching your connection, start Hulu and see if playback issue goes away. If it works, try using a wired connection for streaming or move your wireless router closer to your Hulu streaming device.
Remove other connected devices from the network
If a lot of accessories, such as computers, gaming consoles, smartphones, and others are connected to the same network you’re using for watching Hulu, then remove them. Also, ensure that your network is protected, and nobody can connect to it without your permission. After doing so, check if the playback failure issue has gone. If it troubleshoots Hulu playback failure issue from your device, then try using few devices while watching Hulu or use a multi-band router.
Tips: These are some of the most effective fixes that work on all devices and fix the playback failure issue. Unluckily, if still this trouble appearing in your device, then you can also try:
· Clearing cache and data
· Deleting and reinstalling Hulu
· And, adjusting the router settings
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